2015 digital printing in China Technology Summit Forum held in Zhuhai, many quick printing shop manager gathered in a hall, together with a discussion of the quick printing shop business development, have a good few brainstorming.
Quick printing shop is supposed to help those in need of printing customer, if the printing professional services for customers, such as advertising or design. Every day they for many guests provide printing service, natural to contract price is very sensitive.
Good management is based on the location of quick printing shop, Haocai not to set their own foundries, but to solve customer last 1 km road print service providers. Many companies printing a tender or a project, the requirements of fine color, texture moving, because they have to rush to fight for hundreds of thousands, millions of business. Prices will not be the focus, the focus is on how to make the guests come back, and even ask them to help introduce new guests.
Real good restaurants, customers of any dish have a little complain, no reason, I am sorry, on the spot on a new set of new, even if it is to eat 1/5 of the rest of the steak.
I think these good restaurants understand the cycle of customer relationships, a good customer affects several potential customers, and vice versa. They have established a set of damage management mechanism, met the accident, immediately grasp the opportunity to reverse the bad impression and will become a good influence.
Will not deal with the cost of the accident as a marketing cost, you can see a service enterprises crisis management capabilities.
In the future more and more intense competition, quick printing shop positioning must be clear, or to OEM production efficiency and cost control to the extreme and establish a more automated production process, with less than a rival of manpower, reduce costs, increase efficiency; or is committed to quality of service excellence, the atmosphere out, let the shores.
